Crowne Plaza Kitchener-Waterloo By Ihg, Kitchener
About the Hotel
The Crowne Plaza Kitchener-Waterloo is a prominent hotel located in the heart of downtown Kitchener, Canada. Its unique feature includes a 10,800 square foot indoor tropical garden inhabited by thousands of free-flying butterflies. The hotel serves as a strategic point for access to local attractions, universities, and entertainment venues, making it significant for both leisure and business travelers.
Location
Crowne Plaza Kitchener-Waterloo is conveniently located minutes from Highway 401, providing easy access to neighboring cities such as Waterloo and Cambridge. Nearby attractions include Victoria Park, Kitchener Market, and cultural venues like Centre in the Square. The hotel is also well-connected by public transportation, with LRT stations easily accessible.
Rooms
The hotel offers recently renovated guest rooms with contemporary design and furnishings. Each room is equipped with a 42-inch flat-screen television, a spacious working desk, a mini-fridge, and a microwave. Guests may also find amenities such as complimentary high-speed Internet access, in-room movies, and various bedding options including king-size or queen-size beds. Accessible rooms are available and feature additional accommodations for companions.
Eat & Drink
Aqua Lounge & Restaurant provides a modern dining setting, serving a mix of casual fare and seafood specialties. In addition, the hotel's Botanica Restaurant offers a diverse menu that caters to various palates. Guests can enjoy drinks and a relaxing atmosphere in the lounge area, enhancing their dining experience throughout the day.
Leisure & Business
The hotel features a range of leisure amenities including a heated indoor swimming pool, hot tub, sauna, and fitness center. Business travelers benefit from over 15000 square feet of meeting space and an experienced Crowne Meeting Director to assist in planning large-sized events. The venue is capable of accommodating different types of gatherings, from conferences to weddings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Bowling
- Table tennis
- Mini golf
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I found the hotel to be very clean and comfortable, with a nice ambience in the rooms. However, my room wasn't ready on time, which was a bit inconvenient. The location was pretty good overall, close to some bars and restaurants within walking distance, although the directions were a bit confusing initially. The dining experience was adequate, but I was disappointed that the food was cold despite the price being reasonable. The hotel offers some great facilities to enjoy during the stay.
The hotel is conveniently located near public transport and eateries, with clean rooms but some visibility issues and maintenance concerns. The natural light brightens the room, yet the cleaning scent raises potential concerns. While the arcade and bowling alley were out of order, the room was overall comfortable.
My stay at the hotel was quite the mix. The rooms were clean and easily accessible but felt small and had thin walls. The service was polite and accommodating, especially from maintenance and the waitress. The location was convenient for meeting up with friends but had a mixed crowd and lacked event proximity. The dining was good value but lacked breakfast. The facilities offered were satisfactory.
The hotel had clean rooms with a nice cold temperature upon arrival, equipped with a microwave, fridge, and filter coffee machine. However, the rooms were a bit dark despite having many lamps. The service was flexible and professional, although there were occasional signs of annoyance. The location was convenient in Kitchener downtown but slightly challenging to find due to mapping issues. The dining experience was good with a variety of options available at a reasonable price.
Staying at this hotel was a mixed experience. The rooms were very clean and comfortable, plus the price was great. However, the service had some issues with staff not being attentive at times. The location was central and convenient, making it easy to explore Kitchener, but the dining options were a bit limited. Overall, a decent stay with some room for improvement.
My stay at the hotel was enjoyable overall, with a few ups and downs. The rooms were a bit small, but having a fridge and microwave was a great convenience. The service was friendly but could use some improvement. The location was ideal for my needs, though a bit confusing to find at first. The dining experience was a mix of outstanding service and some issues with the food quality. The facilities were adequate for a comfortable stay.
The hotel offers a mixed experience with very clean and welcoming rooms that come fully equipped but are small and lack sound insulation. The service is inconsistent and showed a lack of attention to detail. The location is great for specific purposes but lacks general appeal. The dining experience is marked by hidden fees but offers good quality regional products.
Staying at the hotel was a mixed experience. The rooms were clean and updated, but the presence of an unpleasant cleaning smell raised concerns about potential mold. However, the service was a blend of friendliness and snobbishness. The location was convenient, although the presence of homeless people in the parking lot was unsettling. The dining experience was average with cold food served at a slightly high price.
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